Customer Service Representative

Job Requirements

1. Maintain a positive, empathetic and professional attitude toward customers at all times.
2. Respondpromptly to customer inquiriesand resolve customer complaints
3. Process orders, forms, applications, and requests.
4. Keep records of customer interactions, transactions, comments and complaints for training and review purposes.
5. Communicateand coordinate with colleagues as necessary.
6. Generate periodic reports on customer satisfaction and performance.
7. Ensure customer satisfaction and provide professional customer support.

How to Apply

Will you be a valuable addition to our team? Visit our Careers page on the website or send your CV and a cover letter to careers@logitrak.com.ng using the vacant role as the subject. Only shortlisted candidates will be contacted.

Company Rules & Regulations:

LogiTrak is an equal opportunity employer. We will not discriminate against any employee or job applicant on the bases of race, color, gender, national origin, age, religion, creed, disability, sexual orientation, gender identity or gender expression.

LogiTrak reserves the right to conduct interviews, hire candidates and reject applications. Feedback may or may not be given to rejected applicants and shortlisted candidates are not considered hired until an employment contract has been signed

Who are we looking for?

1. A self starter who can be optimally productive with little supervision
2. An innovator who can bring fresh ideas which will contribute to the success of the Team
3. A minimum qualification of HND and relevant certifications
4. Membership with relevant organizations
5. A customer centric approach to tasks
6. Fluency in English and a major language spoken in Nigeria
7. Excellent people management and interpersonal relationship skills
8. Ability to manage complexities and handle pressure
9. A tech enthusiast who is adept at using MS Office and other relevant applications
10. Ability to work remotely

What we can offer you?

1. Competitive salary
2. Flexible working structure
3. Opportunity to grow in a fast paced environment
4. Learning and development opportunities
5. Autonomy to showcase your best version and ideas